The consumer defense association calls on the European Union to force banks to propose credit restructuring measures before resorting to recovery specialists.

It is a real “surge” of unpaid bills that the consumer association UFC-Que Choisir said to expect. According to her, the health crisis of course, but also the practices of certain French banks which would have strongly pushed households to resort to consumer credit during the year.

« Consumer loans in default could, according to our estimates, exceed 12 billion euros (+ 40%) in 2021 », Affirms the association in its press release. UFC assures that part of these defects result from ” too risky distribution practices From the banks.